How it Works

Access Kisumu County services online in a few simple steps. Register, apply, pay, and receive your official documents seamlessly.

Register an Account

Create your account on Kisumu eServices to access online applications securely.

Select The Service

Choose the service you need, whether building permits, licenses, or other services.

Fill & Submit

Provide required details and documents online, then submit your application.

Pay Online

Make secure payments and instantly generate your invoice and receipt.

Get Your Document

Download your approved permits and licenses instantly once processing is complete.

H.E. Prof. Peter Anyang' Nyong'o - Governor Kisumu County

Message from H.E. Prof. Peter Anyang' Nyong'o
Governor, Kisumu County

My administration remains firmly committed to improving service delivery through innovation, transparency, and digital transformation. The Kisumu County eServices platform is designed to make access to government services faster, more convenient, and more accountable for all residents.

Efficient Service Delivery

We are streamlining processes to reduce queues, eliminate delays, and ensure residents can apply, pay, and receive approvals online seamlessly.

Transparency & Accountability

Through robust digital systems, we are enhancing revenue collection, strengthening accountability, and ensuring every transaction is secure and traceable.

50,000+

Citizens Served Online

Residents accessing county services digitally

120,000+

Applications Processed

Permits, payments, and approvals issued online

24/7

Access to Services

Apply and pay anytime, anywhere